Privacy Policy

At Terra Pal, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We do not require visitors to sign up, log in, or create an account. We also do not track IP addresses for identification or profiling purposes.

However, we may collect limited information in the following ways:

Contact Information: When you contact us via email, phone, or our contact form, we may collect details such as your name, email address, company name, and phone number.
Service-Related Information: If you request a consultation or service, we may collect relevant information needed to fulfill your request (e.g., business details, technical requirements).
Optional Website Analytics: If analytics tools are enabled, we may collect general, non-identifiable website usage data (e.g., page views). We do not track or store IP addresses for marketing or identification purposes.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and deliver requested services
Improve our website, services, and customer experience
Maintain website security and detect fraudulent or malicious activity
Comply with legal or regulatory obligations

We never sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your information in limited cases:

With trusted third-party service providers (e.g., IT support, hosting, or analytics services) who assist us in running our website and delivering services
To comply with legal obligations, regulations, or governmental requests
To protect the rights, property, or safety of Terra Pal, our clients, or partners

4. Data Security

As a cybersecurity-focused company, we prioritize protecting your data. We implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your information.

5. International Considerations

Terra Pal operates in partnership with xTerraLink, Inc. (California, USA) and serves clients in Palestine and other regions. Depending on your location, your data may be transferred and processed outside your country of residence.

6. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

Accessing, correcting, or deleting your personal information
Objecting to or restricting certain types of data processing
Withdrawing consent (where applicable)

To exercise any of these rights, please contact us using the information below.

7. Cookies and Analytics

Our website may use cookies or similar technologies to enhance your browsing experience and collect basic analytics (e.g., website performance).
We do not use cookies or analytics to track or identify individual users or IP addresses.

You can disable cookies in your browser settings; however, doing so may affect certain site functionalities.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised “Last Updated” date.